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Volume 9 / Issue 6

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DOI:   10.3217/jucs-009-06-0451


The post-Nonaka Knowledge Management

Peter Schütt (IBM Deutschland GmbH, Germany)

Abstract: The objective of this paper is to describe a new post-Nonaka generation of Knowledge Management that, for the first time, has the potential to meet people's expectations. It is divided into the three categories:

  • processes
  • organisation & culture
  • information technology
and builds on Frederik Taylor s idea of applying knowledge to work, though not on his Scientific Management model. Instead, it extends to Knowledge Workers and gives answers to the key question of Knowledge Management: How can the productivity of knowledge workers be increased?

Keywords: ASHEN, Cynefin, KM factors, SECI, knowledge management optimization factors, knowledge worker, on demand workplace, productivity, scientific management, third generation knowledge management

Categories: A., H.