S. Y. Choy, W. B. Lee, C. F. Cheung: A Systematic Approach for Knowledge Audit Analysis: Integration of Knowledge Inventory, Mapping and Knowledge Flow Analysis /jucs_10_6/a_systematic_approach_for
U. Schneider: The Knowledge-Attention-Gap: Do We Underestimate the Problem of Information Overload in Knowledge Management /jucs_8_5/the_knowledge_attention_gap