Sharing Knowledge on Knowledge - The eXact Peripheral Expertise Awareness System

Markus Won (Institute for Computer Science III, University of Bonn, Germany)

Volkmar Pipek (Institute for Socio-Informatics (IISI), Germany)

Abstract: This paper presents an innovative approach to solve the problem of missing transparency over competencies within virtual organizations. We based our work on empirical studies on the problem to cope with the problem of competence finding in such distributed organizations. Former studies have shown that central storage of profiles is inappropriate due to missing flexibility and high costs of maintenance. The focus of our approach presented here is to support the peripheral awareness of competence-indicating events. Those events can be collected, stored and interpreted by the system without further work of the users. This idea is based on existing works on the awareness in computer-supported cooperative work scenarios.

Keywords: awareness, expertise, groupware, knowledge management

Categories: H.5.3