Implementation of an Intellectual Capital Management System: Evaluation of a "Bottom-Up" Approach

Rüdiger Reinhardt (Management Center Innsbruck, Austria)

Abstract: In this paper the advantages of a bottom-up implementation of a knowledge-related measurement and monitoring system is presented. On the level of organizational learning processes it is shown, that the initial idea not to focus on a strategic implementation of the IC system is advantageous and that the development of project related measures provides the context for involvement, commitment, and long-term success. On the individual learning level it becomes clear that the focus on agreed goals and an adequate environment for self organization are key to the occurrence of higher-level learning or transformational learning processes; and that co-operation, trust and willingness of the others affect such a transformational learning processes in a positive way.

Keywords: evaluation, intellectual capital, knowledge process measurement

Categories: A., H., K.