Human and Intellectual Capital Management in the Cloud: Software Vendor Perspective
Ricardo Colomo-Palacios (Universidad Carlos III de Madrid, Spain)
Marc Sabbagh (Meta4, France)
Antonio de Amescua Seco (Universidad Carlos III de Madrid, Spain)
Abstract: Cloud systems have shifted traditional on-premise software products towards new and service oriented solutions. In order to adapt to this new trend, traditional software vendors are facing a necessary evolution towards service oriented software products. This software evolution is quite complex and full of problems. This paper presents lessons learned and the issues that emerged in a project aimed to adapt Meta 4' PeopleNet solution to adopt a cloud computing approach. This project, designed as a two-step approach, presents a set of issues that are analyzed in this paper, namely: Software evolution, Software processes and Technology and Personnel issues. The resultant conclusions, that highlight the importance of people in this software evolution, are useful for companies facing a product evolution process towards cloud oriented environments.
Keywords: cloud computing, information systems development, software as a service, software vendors
Categories: C.3, D.2.11, D.2.12, H.4.1, K.6.1, K.6.3